Using patient comments from a standardised experience survey to investigate their perceptions and prioritise improvement actions: a thematic and syntactic analysis

• Үндсэн зохиолчид: Marion Crubezy (Зохиогч), Céline Douay (Зохиогч), Philippe Michel (Зохиогч), Julie Haesebaert (Зохиогч)
• Формат: Ном
• Хэвлэсэн: BMC, 2023-09-01T00:00:00Z.
• Нөхцлүүд: article
• Онлайн хандалт: Connect to this object online.

Abstract Background Although patient experience surveys flourish in many countries with the aim to improve quality of care, questions remain concerning their ability to become effective drivers of change within institutions. The patient comments from the French national patient experience hospital s...