Key performance indicators for pharmaceutical services: A systematic review

• Main Authors: Julie Faria Ferreira de Souza (Author), Brígida Dias Fernandes (Author), Inajara Rotta (Author), Marília Berlofa Visacri (Author), Tácio de Mendonça Lima (Author)
• Format: Book
• Published: Elsevier, 2024-06-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Key performance indicators (KPIs) are a set of indicators that improve the quality of services provided by pharmacists. They enable the monitoring and evaluation of result progress and optimize decision-making for stakeholders. Currently, there is no systematic review regarding KPIs for...