The impact of emotional labor on the health in the workplace: a narrative review of literature from 2013-2018

There is a paradigm-shift in the workplace from a production mentality to a service-oriented mentality. As a result, there is a greater need on employees to expend emotional labor in dealing with the challenges of meeting the demands of a service-oriented economy. This present study discussed the im...

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Päätekijät: Norah Aung (Tekijä), Promise Tewogbola (Tekijä)
Aineistotyyppi: Kirja
Julkaistu: AIMS Press, 2019-08-01T00:00:00Z.
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