The risks and benefits of using social media to engage consumers in service design and quality improvement in Australian public hospitals: findings from an interview study of key stakeholders
Abstract Background Engaging consumers - patients, families, carers and community members who are current or potential service users - in the planning, design, delivery, and improvement of health services is a requirement of public hospital accreditation in Australia. There is evidence of social med...
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| Main Authors: | , , , , , , , |
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| Format: | Book |
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BMC,
2021-08-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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