STATISTICS IN SERVICE QUALITY ASSESSMENT
For any quality evaluation in sports, science, education, and so, it is useful to collect data to construct a strategy to improve the quality of services offered to the user. For this purpose, we use statistical software packages for data processing data collected in order to increase customer satis...
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Main Authors: | Dragana Gardašević (Author), Srđan Kružević (Author) |
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Format: | Book |
Published: |
Montenegrin Sports Academy and Faculty for Sport and Physical Education,
2012-09-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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