Assessing Patient Needs During Natural Disasters: Mixed Methods Analysis of Portal Messages Sent During Hurricane Harvey

• Main Authors: Juha Baek (Author), Bridget Simon-Friedt (Author), Adriana Lopez (Author), Jacob M Kolman (Author), Juan Nicolas (Author), Stephen L Jones (Author), Robert A Phillips (Author), Terri Menser (Author)
• Format: Book
• Published: JMIR Publications, 2021-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundPatient portals play an important role in connecting patients with their medical care team, which improves patient engagement in treatment plans, decreases unnecessary visits, and reduces costs. During natural disasters, patients' needs increase, whereas available resources, specifica...