Stakeholders' Satisfaction as an introduction to total quality management (TQM) in universities: Egypt University for Science and Technology as a model

Abstract                                                                                              This study addresses an important prerequisite of the application of total quality management requirements, that is to satisfy the needs of customers (students and providers of educational services)...

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Main Author: Bakinz Ezzat Baraka (Author)
Format: Book
Published: University of Science and Technology, Yemen, 2013-06-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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