Stakeholders' Satisfaction as an introduction to total quality management (TQM) in universities: Egypt University for Science and Technology as a model
Abstract This study addresses an important prerequisite of the application of total quality management requirements, that is to satisfy the needs of customers (students and providers of educational services)...
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Format: | Book |
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University of Science and Technology, Yemen,
2013-06-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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Connect to this object online.3rd Floor Main Library
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A1234.567 |
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