Are patient surveys valuable as a service-improvement tool in health services? An overview

Anjali Patwardhan,1 Charles H Spencer21Nationwide Children’s Hospital Columbus, 2Ohio State University, Columbus, OH, USAAbstract: Improving the quality of care in international health services was made a high priority in 1977. The World Health Assembly passed a resolution to greatly impro...

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Main Authors: Patwardhan A (Author), Spencer CH (Author)
Format: Book
Published: Dove Medical Press, 2012-05-01T00:00:00Z.
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3rd Floor Main Library

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