The Ambiguous Impact of Performance Measurement on Service Quality
BackgroundPerformance measurement is growing in importance as a management tool in services for disabled people.AimThe aim of this article is to add to the existing literature by exploring (a) the motivation for the introduction of such measurements, (b) the reasoning behind the choice of current in...
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| Main Authors: | , , |
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| Format: | Book |
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Frontiers Media S.A.,
2022-05-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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Internet
Connect to this object online.3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |