Evaluation of Hospitals Efficiency using Integration of fuzzy SERVQUAL model and Fuzzy Network Data Envelopment Analysis

Background: Hospitals are considered as the largest and most costly unit of the health system. The present study aims to determine the efficiency of hospitals in Mashhad. Materials and Methods: This is a descriptive-survey study that was carried out in 2016-2017. The population of the study consiste...

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Main Authors: Mohsen Shafiei Nikabadi (Author), S. Fereshteh Hoseini (Author)
Format: Book
Published: Tehran University of Medical Sciences, 2020-01-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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