Employee reactions to the use of management control systems in hospitals: motivation vs. threat

• Huvudskapare: Ernesto Lopez-Valeiras (Författare, medförfattare), Jacobo Gomez-Conde (Författare, medförfattare), Rogerio Joao Lunkes (Författare, medförfattare)
• Materialtyp: Bok
• Publicerad: Elsevier, 2018-03-01T00:00:00Z.
• Ämnen: article
• Länkar: Connect to this object online.

Objective: Management control systems (such as budgets or balanced scorecards) are formal procedures used by managers to promote employee behavior aligned with organisational objectives. Employees may react to these control systems by either becoming more motivated or perceiving them as a threat. Th...