Soft technologies as generating satisfaction in users of a Family Health Unit

This study had the purpose to evaluate the quality of the health service provided at a Family Health Unit (FHU), with emphasis on user satisfaction, based on soft technologies. Furthermore, this study also aimed to analyze the aspects of health care that generated user satisfaction or dissatisfactio...

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Váldodahkkit: Sonia Mara Neves Ferri (Dahkki), Maria José Bistafa Pereira (Dahkki), Silvana Martins Mishima (Dahkki), Maria do Carmo Guimarães Caccia-Bava (Dahkki), Maria Cecília Puntel de Almeida (Dahkki), Luísa Maria Larcher Caliri Juzzo (Dahkki)
Materiálatiipa: Girji
Almmustuhtton: Faculdade de Medicina de Botucatu (Unesp), 2007-01-01T00:00:00Z.
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3rd Floor Main Library

oažžasuvvan: 3rd Floor Main Library
Hildobáiki: A1234.567
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