The quality, safety and governance of telephone triage and advice services - an overview of evidence from systematic reviews

• Váldodahkkit: Rebecca Lake (Dahkki), Andrew Georgiou (Dahkki), Julie Li (Dahkki), Ling Li (Dahkki), Mary Byrne (Dahkki), Maureen Robinson (Dahkki), Johanna I. Westbrook (Dahkki)
• Materiálatiipa: Girji
• Almmustuhtton: BMC, 2017-08-01T00:00:00Z.
• Fáttát: article
• Liŋkkat: Connect to this object online.

Abstract Background Telephone triage and advice services (TTAS) are increasingly being implemented around the world. These services allow people to speak to a nurse or general practitioner over the telephone and receive assessment and healthcare advice. There is an existing body of research on the t...