Analysis of latent profiles and affected factors according to the implementation of a protection system against customer bullying in Korea

• Egile Nagusiak: Eun-Mi Baek (Egilea), Eun-Hi Choi (Egilea), Hye-Sun Jung (Egilea)
• Formatua: Liburua
• Argitaratua: BMC, 2022-02-01T00:00:00Z.
• Gaiak: article
• Sarrera elektronikoa: Connect to this object online.

Abstract Background Instances of customers bullying employees at the workplace are increasing with the development of the service industry. Korea has established a worker protection system to prevent negative effects of customer bullying on workers' health. This study identified the latent prof...