Level of satisfaction of clients of public pharmacies dispensing high-cost drugs in Espírito Santo, Brazil

• Main Authors: Karla Oliveira dos Santos Cassaro (Author), Otávio Arruda Heringer (Author), Márcio Fronza (Author), Dominik Lenz (Author), Denise Coutinho Endringer (Author), Tadeu Uggere de Andrade (Author)
• Format: Book
• Published: Universidade de São Paulo.
• Subjects: article
• Online Access: Connect to this object online.

ABSTRACT The aim of this study was to evaluate the level of satisfaction of pharmaceutical services and to determine the socioeconomic profile of public pharmacy clients. This is a cross-sectional observational study using a quantitative approach. The sample was calculated from the monthly number of...