PERCEIVED VALUE AND TRUST TOWARDS PATIENT LOYALTY: A LITERATURE REVIEW

Increasing patient loyalty through patient-provider relationships becomes the key factor in medical providers' successes. Perceived value is the long-term value that customers provide to hospitals. The creation of added value for customers, and increasing the level of satisfaction will make a m...

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Bibliographic Details
Main Authors: Salsabila Az Zahra (Author), Naili Farida (Author), Septo Pawelas Arso (Author)
Format: Book
Published: Fakultas Kesehatan Universitas Nahdlatul Ulama Surabaya, 2022-09-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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