PERCEIVED VALUE AND TRUST TOWARDS PATIENT LOYALTY: A LITERATURE REVIEW
Increasing patient loyalty through patient-provider relationships becomes the key factor in medical providers' successes. Perceived value is the long-term value that customers provide to hospitals. The creation of added value for customers, and increasing the level of satisfaction will make a m...
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| Main Authors: | , , |
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| Format: | Book |
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Fakultas Kesehatan Universitas Nahdlatul Ulama Surabaya,
2022-09-01T00:00:00Z.
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