Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

• Main Authors: Hanna Luetke Lanfer (Author), Doreen Reifegerste (Author), Annika Berg (Author), Paula Memenga (Author), Eva Baumann (Author), Winja Weber (Author), Julia Geulen (Author), Anne Müller (Author), Andrea Hahne (Author), Susanne Weg-Remers (Author)
• Format: Book
• Published: JMIR Publications, 2023-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundIn dealing with familial cancer risk, seeking web-based health information can be a coping strategy for different stakeholder groups (ie, patients, relatives, and those suspecting an elevated familial cancer risk). In the vast digital landscape marked by a varied quality of web-based infor...