Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned

Abstract Background During the Covid-19 pandemic, a number of hotlines/helplines/call centers was implemented to provide remote services and support public health. The objective of this study was to investigate the characteristics, challenges and lessons learned of implementing Covid-19 hotlines/hel...

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Bibliographic Details
Main Authors: Maryam Eslami Jahromi (Author), Haleh Ayatollahi (Author), Ali Ebrazeh (Author)
Format: Book
Published: BMC, 2024-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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