HUBUNGAN KUALITAS PELAYANAN TERHADAP LOYALITAS PASIEN MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING DALAM PELAYANAN KESEHATAN (STUDI KASUS DI RUMAH SAKIT YARSI PONTIANAK)

Increasing of hospitals Pontianak city providing freedom for the community to choose of health services in accordance needs and desires. Patient loyalty is a necessary condition for maintain existence of private hospitals and influenced level of quality of service provided. Factors that are not less...

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Bibliographic Details
Main Author: Dani Suryaningrat (Author)
Format: Book
Published: Sekolah Tinggi Ilmu Kesehatan ISFI Banjarmasin, 2018-03-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available