Improvement of psychometric properties of a scale measuring inpatient satisfaction with care: a better response rate and a reduction of the ceiling effect

• Main Authors: Lombrail Pierre (Author), Falissard Bruno (Author), Pillet Nathalie (Author), Nguyen Jean-Michel (Author), Moret Leïla (Author), Gasquet Isabelle (Author)
• Format: Book
• Published: BMC, 2007-12-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>The objective was to solve two problems of an already validated scale measuring inpatient opinion on care: 1) a high non-response rate for some items due to the "not applicable" response option and 2) a skewed score distrib...