The Nexus of Service Quality, Student Satisfaction and Student Retention in Small Private Colleges in South Africa

Small private colleges provide an important service to society while operating in a dynamic and competitive environment. The inability to operate in a manner that delivers desirable levels of satisfaction to students can prove fatal, more so given the relatively small size of their student populatio...

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Bibliographic Details
Main Authors: Chukuakadibia Eresia-Eke (Author), Nokulunga Ngcongo (Author), Tumelo Ntsoane (Author)
Format: Book
Published: MDPI AG, 2020-07-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available