Onsite Versus Remote Working: The Impact on Satisfaction, Productivity, and Performance of Medical Call Center Workers

Onsite Versus Remote Working: The Impact on Satisfaction, Productivity, and Performance of Medical Call Center Workers

Job satisfaction is determined as the measure to know the individuals' feelings toward their work. The working conditions that can affect satisfaction and performance of the call center agents have received particular concern. This study aimed to determine the role of remote call center working...

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Main Authors: Amjad Alfaleh MBBS, SBFM, ABFM (Author), Abdullah Alkattan Pharm.D (Author), Alaa Alageel BSc (Author), Mohammed Salah MBBS, MSc (Author), Mona Almutairi Pharm.D (Author), Khlood Sagor MBBS (Author), Khaled Alabdulkareem MBBS, SBFM, ABFM (Author)
Format: Book
Published: SAGE Publishing, 2021-11-01T00:00:00Z.
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3rd Floor Main Library

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