Using overbooking to manage no-shows in an Italian healthcare center
Abstract Background In almost all healthcare systems, no-shows (scheduled appointments missed without any notice from patients) have a negative impact on waiting lists, costs and resource utilization, impairing the quality and quantity of cares that could be provided, as well as the revenues from th...
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| Main Authors: | , , , |
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| Format: | Book |
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BMC,
2018-03-01T00:00:00Z.
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| Call Number: |
A1234.567 |
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| Copy 1 | Available |