How to build a robust provider improvement partnership program to enhance patient experience - A case study

• Main Authors: Venkat Iyer (Author), Pamela Prissel (Author), Karee Munson (Author), Jennifer Eide (Author), Rebecca Brustad (Author), Nickie Kranz (Author), Lukas Madson (Author), Beverly Frase (Author)
• Format: Book
• Published: The Beryl Institute, 2018-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Patient experience is emerging as a key differentiating factor in patients' choice of healthcare system. Many healthcare organizations are attempting to improve their patient experience by data-driven, patient-centered initiatives. This involves engaging all staff along all the contact points o...