Applying Lean Six Sigma to Reduce the Incidence of Unplanned Surgery Cancellation at a Large Comprehensive Tertiary Hospital in China

• Main Authors: Ling-Feng Zhu MB (Author), Wei-Yang Qian MB (Author), Gang Zhou MB (Author), Min Yang MB (Author), Jing-Jing Lin MB (Author), Jing-Ling Jin BSc (Author), Shu-Jing Dong MB (Author), Lin-Hong Zhu MSc (Author), Hai-Xiao Chen PhD (Author)
• Format: Book
• Published: SAGE Publishing, 2020-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Unplanned surgery cancellation (USC) was an important quality management issue in the course of medical care for surgical patients, which caused inappropriate use of hospital resources and had negative impacts on quality and safety. This study used Lean Six Sigma to reduce the incidence of USC. Foll...