PENGARUH HAMBATAN BAHASA TERHADAP TINGKAT KEPUASAN PASIEN: KAJIAN LITERATUR SISTEMATIK [THE INFLUENCE OF LANGUAGE BARRIERS ON PATIENT'S LEVEL OF SATISFACTION: A SYSTEMATIC LITERATURE REVIEW]

• Main Authors: Batsyeba Alexandra Capriati (Author), Elsa Bengselina Sapasuru (Author), Roulina Aritonang (Author), Ni Gusti Ayu Eka (Author), Lusia Yeni Lestari (Author)
• Format: Book
• Published: Universitas Pelita Harapan, 2020-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Language or communication barriers generally occur between patients and medical personnel who have different native languages. Language or communication barriers can negatively impact medical care and the ongoing relationship between patients, providers, and facilities. Language barrier problems can...