Manifestations of politeness and power in problem-solving business telephone calls
The article features some of the research findings obtained during an analysis of patterns of polite behaviour typical of subordinate and superior speakers in business telephone settings. The overall objective of the research was to describe how politeness manifests itself in opening, message and cl...
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| Format: | Book |
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Peoples' Friendship University of Russia (RUDN University),
2023-06-01T00:00:00Z.
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