Using appreciative inquiry as a framework to enhance the patient experience

• मुख्य लेखकों: Kerry Moorer (लेखक), Schawan Kunupakaphun (लेखक), Elilzabeth Delgado (लेखक), Matthew Moody (लेखक), Christina Wolf (लेखक), Karen Moore (लेखक), Pracha Eamranond (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: The Beryl Institute, 2017-11-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

The following case depicts the journey of a non-profit hospital in an under-served community and its attempts to turn around suffering patient experience. The Hospital turned to the theories of Appreciative Inquiry and the power of a strengths-based approach to create a framework to support the pati...