Using patient experience data to develop a patient experience toolkit to improve hospital care: a mixed-methods study
Background: Patients are increasingly being asked to provide feedback about their experience of health-care services. Within the NHS, a significant level of resource is now allocated to the collection of this feedback. However, it is not well understood whether or not, or how, health-care staff are...
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| Main Authors: | , , , , , , , |
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| Format: | Book |
| Published: |
National Institute for Health Research,
2019-10-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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