Patient satisfaction in pediatric outpatient settings from the parents' perspective - The Child ZAP: A psychometrically validated standardized questionnaire

• Main Authors: Bitzer Eva (Author), Volkmer Stephanie (Author), Petrucci Marco (Author), Weissenrieder Nikolaus (Author), Dierks Marie-Luise (Author)
• Format: Book
• Published: BMC, 2012-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>Patient surveys constitute a valuable source of information in patient-focused health care. The objective of this study was to develop and validate a standardized, patient centered, quantitative instrument to assess parent satisfacti...