Assessment of service quality in special care dentistry department using SERVQUAL model

• Main Authors: Prasanthi Sitaraman (Author), Karpagavalli Shanmugasundaram (Author), Arvind Muthukrishnan (Author)
• 格式: 图书
• 出版: Wolters Kluwer Medknow Publications, 2020-01-01T00:00:00Z.
• 主题: article
• 在线阅读: Connect to this object online.

Background: Special care dentistry, also known as special needs dentistry includes treating patients who are physically disabled (congenital, traumatic, and/or physiological), medically compromised (systemic, genetic, and/or acquired), and cognitive deficit (mental, sensory, emotional, and/or behavi...