Targeting Patients' Cognitive Load for Telehealth Video Visits Through Student-Delivered Helping Sessions at a United States Federally Qualified Health Center: Equity-Focused, Mixed Methods Pilot Intervention Study

• Main Authors: Marcy G Antonio (Author), Alicia Williamson (Author), Vaishnav Kameswaran (Author), Ashley Beals (Author), Elizabeth Ankrah (Author), Shannon Goulet (Author), Yucen Wang (Author), Grecia Macias (Author), Jade James-Gist (Author), Lindsay K Brown (Author), Sage Davis (Author), Srijanani Pillai (Author), Lorraine Buis (Author), Tawanna Dillahunt (Author), Tiffany C Veinot (Author)
• Format: Book
• Published: JMIR Publications, 2023-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundThe task complexity involved in connecting to telehealth video visits may disproportionately impact health care access in populations already experiencing inequities. Human intermediaries can be a strategy for addressing health care access disparities by acting as technology helpers to red...