The Role of Job Characteristics in Nurses' Willingness to Customer Oriented Behaviors

Abstract   Background & Aim: Client centered behaviors and customer orientation are new issues in nursing and hospital literature. The aim of current study was to investigate the role of job characteristics in customer oriented behaviors among nurses.   Material and Methods: It was across-sectio...

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Bibliographic Details
Main Authors: SM Dibaji (Author), S Shahpoori (Author), A Nouri (Author)
Format: Book
Published: Iran University of Medical Sciences, 2013-08-01T00:00:00Z.
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3rd Floor Main Library

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