What is important in evaluating health care quality? An international comparison of user views

<p>Abstract</p> <p>Background</p> <p>Quality of care from the perspective of users is increasingly used in evaluating health care performance. Going beyond satisfaction studies, quality of care from the users' perspective is conceptualised in two dimensions: the im...

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Bibliographic Details
Main Authors: van der Eijk Ingrid (Author), Sixma Herman J (Author), Kerssens Jan J (Author), Groenewegen Peter P (Author), Boerma Wienke GW (Author)
Format: Book
Published: BMC, 2005-02-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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