A comprehensive call center supporting safe, efficient operations during a pandemic

Research has shown that a comprehensive call center can support a safe, efficient, and quality experience for patients and their families. When a patient receives a cancer diagnosis, the stakes are already high. Add a pandemic to an immunocompromised patient population and fear escalates. In order t...

Full description

Saved in:
Bibliographic Details
Main Authors: Janice Finder (Author), Ashlyn Proske (Author), Judy Overton (Author), Elizabeth Garcia (Author), Michael Frumovitz (Author)
Format: Book
Published: The Beryl Institute, 2020-08-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available