Janice Finder, Ashlyn Proske, Judy Overton, Elizabeth Garcia, & Michael Frumovitz. (2020). A comprehensive call center supporting safe, efficient operations during a pandemic. The Beryl Institute.
Chicago Style (17th ed.) CitationJanice Finder, Ashlyn Proske, Judy Overton, Elizabeth Garcia, and Michael Frumovitz. A Comprehensive Call Center Supporting Safe, Efficient Operations During a Pandemic. The Beryl Institute, 2020.
MLA (9th ed.) CitationJanice Finder, et al. A Comprehensive Call Center Supporting Safe, Efficient Operations During a Pandemic. The Beryl Institute, 2020.
Warning: These citations may not always be 100% accurate.