A comprehensive call center supporting safe, efficient operations during a pandemic
Research has shown that a comprehensive call center can support a safe, efficient, and quality experience for patients and their families. When a patient receives a cancer diagnosis, the stakes are already high. Add a pandemic to an immunocompromised patient population and fear escalates. In order t...
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| Main Authors: | , , , , |
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| Format: | Book |
| Published: |
The Beryl Institute,
2020-08-01T00:00:00Z.
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| Subjects: | |
| Online Access: | Connect to this object online. |
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