The importance of combining open-ended and closed-ended questions when conducting patient satisfaction surveys in hospitals

Background: Using data obtained from the National Satisfaction Survey in General Hospitals, 2014, the present study examines patients' satisfaction with medical care and hospitalization conditions in the public hospitals in Israel. Using the framework of 'voice' expression the study e...

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Main Authors: Keren Semyonov-Tal (Author), Noah Lewin-Epstein (Author)
Format: Book
Published: Elsevier, 2021-12-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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