Commissioning for long-term conditions: hearing the voice of and engaging users - a qualitative multiple case study

• Main Authors: Stephen Peckham (Author), Patricia Wilson (Author), Lorraine Williams (Author), Jane Smiddy (Author), Sally Kendall (Author), Fiona Brooks (Author), Joanne Reay (Author), Douglas Smallwood (Author), Linda Bloomfield (Author)
• Format: Book
• Published: National Institute for Health Research, 2014-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Some 15 million people in England have a long-term condition (LTC) but there is concern about whether or not the NHS meets their needs. To address this, consecutive governments have developed policies aimed at improving service delivery and patient and public engagement and involvement (...