Using patients' experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

• Main Authors: Tsianakas Vicki (Author), Maben Jill (Author), Wiseman Theresa (Author), Robert Glenn (Author), Richardson Alison (Author), Madden Peter (Author), Griffin Mairead (Author), Davies Elizabeth A (Author)
• Format: Book
• Published: BMC, 2012-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>Patients' experiences have become central to assessing the performance of healthcare systems worldwide and are increasingly being used to inform quality improvement processes. This paper explores the relative value of surveys an...