The emotional labour of quality improvement work in end of life care: a qualitative study of Patient and Family Centred Care (PFCC) in England

Abstract Background There is a growing emphasis on understanding patient experience in order to inform efforts to support improvement. This paper reports findings from an implementation study of an evidence-based intervention called Patient and Family Centred Care (PFCC) designed to tap into patient...

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Bibliographic Details
Main Authors: Richard Boulton (Author), Annette Boaz (Author)
Format: Book
Published: BMC, 2019-12-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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