University Service Quality in the Community Service and Continuing Education Center at Sultan Qaboos University: An Empirical Study Using SERVQUAL Scale

The study aimed to define strategies to achieve university service quality in the Community Service and Continuing Education Center (CSCEC) at Sultan Qaboos University (SQU) using the SERVQUAL scale. The scale examines the gap between expectations and perceptions. The researchers translated the scal...

Cijeli opis

Spremljeno u:
Bibliografski detalji
Glavni autori: Nisreen S. Salah Eldean (Autor), Mariyam S. Bartamani (Autor)
Format: Knjiga
Izdano: Sultan Qaboos University, 2018-01-01T00:00:00Z.
Teme:
Online pristup:Connect to this object online.
Oznake: Dodaj oznaku
Bez oznaka, Budi prvi tko označuje ovaj zapis!

Internet

Connect to this object online.

3rd Floor Main Library

Detalji primjeraka od 3rd Floor Main Library
Signatura: A1234.567
Primjerak 1 Dostupno