Defining Patient Experience
In recent years, perceptions of performance and quality of healthcare organizations have begun to move beyond examining the provision of excellent clinical care, alone, and to consider and embrace the patient experience as an important indicator. There is a need to determine the extent to which clea...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
The Beryl Institute,
2014-04-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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