The Impact of Procedural Justice and Trust on Customers' Continuity Intention Toward Healthcare Providers

As life has become noticeably more comfortable compared to the past, there is a mounting interest in various service sectors, such as healthcare, where growing demand has led to an increase in the number facilities that supply products essential to service provision. Enhancing the service quality is...

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Main Authors: Changjoon Lee PhD (Author), Soohyo Kim PhD (Author), Young-Kyou Ha PhD (Author)
Format: Book
Published: SAGE Publishing, 2024-08-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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