The Impact of Procedural Justice and Trust on Customers' Continuity Intention Toward Healthcare Providers

• Main Authors: Changjoon Lee PhD (Author), Soohyo Kim PhD (Author), Young-Kyou Ha PhD (Author)
• 格式: 图书
• 出版: SAGE Publishing, 2024-08-01T00:00:00Z.
• 主题: article
• 在线阅读: Connect to this object online.

As life has become noticeably more comfortable compared to the past, there is a mounting interest in various service sectors, such as healthcare, where growing demand has led to an increase in the number facilities that supply products essential to service provision. Enhancing the service quality is...