Hindsight is 20/20: Lessons learned after implementing experience based design

• मुख्य लेखकों: Kate Bak (लेखक), Laura Macdougall (लेखक), Esther Green (लेखक), Lesley Moody (लेखक), Genevieve Obarski (लेखक), Lori Hale (लेखक), Susan Boyko (लेखक), Deborah Devitt (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: The Beryl Institute, 2014-11-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Experience Based Design (EBD) uses patient and staff experiences to identify quality improvement opportunities in healthcare settings. An EBD Collaborative was established to share successes and challenges related to the EBD projects. This paper summarizes the various lessons learned. A document ana...