Hindsight is 20/20: Lessons learned after implementing experience based design
Experience Based Design (EBD) uses patient and staff experiences to identify quality improvement opportunities in healthcare settings. An EBD Collaborative was established to share successes and challenges related to the EBD projects. This paper summarizes the various lessons learned. A document ana...
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The Beryl Institute,
2014-11-01T00:00:00Z.
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