Satisfaction measurement instruments for healthcare service users: a systematic review

Patient satisfaction surveys can be an interesting way to improve quality and discuss the concept of patient-centered care. This study aimed to conduct a systematic review of the validated patient satisfaction measurement instruments applied in healthcare. The systematic review searched the MEDLINE/...

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Bibliographic Details
Main Authors: Renato Santos de Almeida (Author), Stephane Bourliataux-Lajoinie (Author), Mônica Martins (Author)
Format: Book
Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz, 2015-01-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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