Social Agencies for Children and Families as Street Level Bureaucracies. A Case Study.
Social workers in public welfare services can be considered, according to Michael Lipsky theorization, street level bureaucrats. Lipsky (1980) defines as street level bureaucrats all public service workers who interact directly with citizens and have substantial discretion in the execution of their...
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Social Work & Society,
2011-10-01T00:00:00Z.
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