Listening to Mental Health Crisis Needs at Scale: Using Natural Language Processing to Understand and Evaluate a Mental Health Crisis Text Messaging Service

The current mental health crisis is a growing public health issue requiring a large-scale response that cannot be met with traditional services alone. Digital support tools are proliferating, yet most are not systematically evaluated, and we know little about their users and their needs. Shout is a...

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Bibliographic Details
Main Authors: Zhaolu Liu (Author), Robert L. Peach (Author), Emma L. Lawrance (Author), Ariele Noble (Author), Mark A. Ungless (Author), Mauricio Barahona (Author)
Format: Book
Published: Frontiers Media S.A., 2021-12-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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